HBN
Online's
primary service is to enable
accommodation providers to offer
online reservations under their
total control from their own
website.
The
hotels themselves input the
availability and their best
internet rates for their property or any
seasonal offers they may have
through the web based online
system.
Each user accesses their back
office through our secure
password system.
Once the guest has made a
booking from the Hotel's
website, the guest gets an
instant confirmation by email
giving him a unique Booking
Reference which he then can
amend or cancel the booking made
online. Of course the
cancellation policy of the hotel
is respected in this matter.
The hotel gets an email and fax
notifications of booking done
through its website. Any
cancellation or amendments of
the bookings are also been
notified to hoteliers by Fax and
Email. The hotel gets
email for each denial as well
meaning a potential trying to
book the hotel on a certain date
where the hotel has closed out
or if the inventory is gone
lower, the system send an email
alert to the hotel informing
them to increase the allocation.
New agent login in this system
allows the hotels to give its
corporate clients or to other
agents their unique username and
password from which the agent
can book